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When strangers come into your home, you deserve to see the paperwork. Here is every license, policy, and certification we hold — verifiable, current, and on file with our carriers and the State of California.
Los Angeles has no central registry of cleaning companies. Anyone can print a business card and call themselves insured. We publish our credentials here so you can verify them before you ever let us through the door.
Registered with the California Secretary of State and the City of Los Angeles.
Carried through a licensed California insurer. Certificate of Insurance available on request.
Every W-2 cleaner is protected on the job — our liability, never yours.
Protects clients against theft or loss of property by any crew member.
7-year multi-state criminal record + identity verification before a single shift.
Our leads are trained to the same standards used by restoration and hospitality pros.
Most cleaning companies quote a single number — "insured" — without explaining what happens if there is a claim. Here is the plain English version of every policy on our books.
Covers accidental property damage — broken vases, scratched hardwood, a ladder into a light fixture. Per-occurrence limit of $1,000,000, aggregate of $2,000,000. Carrier: nationally-rated commercial insurer (name disclosed on COI).
No exclusion for mobile work inside client homes. No sub-limit on care, custody & control for items under $25K.
Mandated by California for every W-2 employee. Covers medical care and lost wages if a cleaner is injured on your property. The premium we pay is a real, audited number — not a hypothetical discount sold by a payroll company.
Key reason to avoid 1099 cleaning services: without workers' comp, a slip on your wet tile can become your homeowner's problem.
Third-party bond that covers employee theft. If a crew member is convicted of stealing from a client, the bonding company pays out — independent of our own balance sheet. Renewed annually.
Extra protection specifically for service-in-home businesses. Covers loss of keys and re-keying costs up to policy limits — because if we ever lose a key to your home, it is our problem, not yours.
Every single person who will ever step into your home clears the following six checkpoints before their first shift. No exceptions, no shortcuts, no "day-of" subcontractors pulled in off a gig app.
What disqualifies a candidate
Any felony conviction in the last 10 years, any theft or fraud conviction at any time, and any open warrant. We also decline candidates who fail identity verification or whose references cannot be reached.
Safer for your family, pets, and the cleaner holding the bottle. Every product we use carries at least one of the following third-party certifications.
Our all-purpose, bathroom, and kitchen degreasers carry the EPA Safer Choice seal — verified safer for human health and the environment.
The industrial-cleaning standard from Green Seal. Means no added fragrance, no phthalates, no ammonia, and biodegradable surfactants.
Zero animal testing, anywhere in the supply chain — for every consumable product we use.
Safety Data Sheets are maintained and accessible for every chemical we carry. Our team is trained to OSHA Hazard Communication Standard 29 CFR 1910.1200.
Click any document below for a PDF copy of our current certificate. For live Certificates of Insurance naming you as a holder, email us directly.
Absolutely. Email support@thedetailcrew.net and we'll send a live COI from our insurer naming you as a certificate holder within one business hour — no charge.
Report it within 72 hours and we handle it. For items under $500 we usually write you a check on the spot; anything larger is filed through our $1M general liability policy. Either way, you are made whole.
W-2 employees, not 1099 contractors. That means we pay their taxes, workers' comp, and payroll insurance — and you inherit zero employer liability if someone is hurt in your home.
Yes — every 24 months for every active crew member, plus continuous criminal-record monitoring through our vendor.
We'll email you a live Certificate of Insurance within one business hour. No cost, no hard sell.